Privacy Policy

1. Introduction

DennTech Solutions and Services Limited ("we", "us", or "our") operates MotusVoxPT. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

Account Information

When you register, we collect your name, email address, professional credentials, and practice information.

Clinical Data

We store patient records, SOAP notes, appointment information, and other clinical documentation that you enter into the Service. This data belongs to you and your practice.

Voice Recordings

When you use voice dictation, audio is temporarily transmitted to OpenAI's Whisper API for transcription. We do not permanently store audio recordings.

Usage Data

We collect information about how you use the Service, including pages visited, features used, and actions taken.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process voice dictation and generate SOAP notes
• To send appointment reminders and notifications
• To process payments and manage subscriptions
• To provide customer support
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate MotusVoxPT:

• Clerk — Authentication and user management
• OpenAI — Voice transcription (Whisper) and SOAP note generation (GPT-4o)
• Paddle — Payment processing and subscription management
• Neon — Database hosting
• Vercel — Application hosting

Each third-party service has its own privacy policy governing their use of data.

5. Patient Data

You are the data controller for all patient information entered into the Service. We act as a data processor on your behalf. You are responsible for obtaining appropriate patient consent and complying with applicable healthcare privacy laws in your jurisdiction.

We do not share patient data with third parties except as necessary to provide the Service (e.g., transcription processing) or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted data transmission (TLS), secure database storage, and access controls. We regularly review our security practices.

7. Data Retention

We retain your account data for as long as your account is active. Patient records and clinical notes are retained until you delete them or close your account. Upon account closure, data is retained for 30 days to allow export before permanent deletion.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to processing of your data

To exercise these rights, contact us at support@motusvoxpt.com.

9. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@motusvoxpt.com.

DennTech Solutions and Services Limited
Montego Bay, Jamaica